FAQs and Policies

Find clear answers on island-wide delivery, bulk minimums, returns, damages, sample requests, and payment terms for retail and commercial orders.

Straight answers for hotels, cafés, and retail shoppers.

We deliver across Sri Lanka. Timetables depend on your location and order size, and are confirmed at checkout or in our quote response.

Commercial accounts follow stated minimum quantities per product line. Reach out for mixed-brand bulk orders and we will confirm the minimums that apply.

Retail orders are paid at checkout. Commercial accounts receive payment terms in writing before the first order is dispatched.

Our team reviews returns, damages, and sample requests for hotels and cafés.